Shipping & Returns

Products will be shipped within 3 days to 3 weeks after placing the order, depending on the product. Order dispatched time has been mentioned on each product page. 

Shipping within India

Shipping is free on all orders above INR 5,000. Shipping fees will be calculated at checkout. Shipping charges are based on the size and weight of the products in your cart.

Shipping outside of India

We currently only ship within India. If you would like to order from our store and you live outside of India, send us an email on info@in-d.co. We will be happy to speak to you and arrange for an international shipment via our courier partners - FedEx and DHL. Please note, customs and duties will have to be paid by the customer if required. 

Returns

  • Returns and exchanges can only be made on products that have been damaged in transit. 
  • Returns and exchanges must be initiated within 1 week of receiving the products. Please send us an email at info@in-d.co to initiate your return or exchange. 
  • All products being returned must be in their original packaging, unused and must have their product tags intact. 
  • The costs of returning/exchanging a product will be borne by the customer. 
  • IN-D does not accept any returns or exchanges on products that are customized or made to order.

Refunds

  • Refunds will be considered and provided in equivalent store credit under genuine scenarios where there has been an error in order fulfillment. For example, the product reaching the customer in a damaged condition would be applicable for refund.
  • The store credit is valid for 3 months from the date it has been awarded. The customer will need to pay the shipping cost to return the product.
  • The colour of the product you receive might vary slightly from the product picture due to the nature of our products being handmade and/or naturally dyed. Returns will not be accepted if there is a difference in the shade of colours.

Note

Order dispatch times vary per product and details can be found on each product page. The shipping times mentioned are in business/working days. There may be a delay in shipping due to the ongoing COVID19 pandemic and lock downs in certain cities. We will make deliveries as soon as possible.